Kent Homes Awarded National Customer Service Award

Kent Homes Recognized among North America’s Best Customer Service Leaders within the Residential Construction Industry

 GuildQuality’s 2014 Guildmaster Award Honors Kent Homes

Wilmington, NC (May 2014) - Kent Homes in Wilmington, NC, has been awarded a 2014 Guildmaster Award with Highest Distinction for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.

Kent Homes was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.

Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Kent Homes achieved a recommendation rate of 98% from their customers, who were surveyed through GuildQuality.

“Kent Homes is honored in leading the home building industry again when it comes to receiving the highest customer service marks from their customers. Being awarded the top honor of a Guildmaster builder three years straight from GuildQuality is something each and every employee at Kent Homes takes great pride in and it is a testament to their hard work as we focus on our core values to be the best in the industry. Some builders talk about great customer service, we live it every day!”
– Dan Kent, Founder/President

For more on the 2014 Guildmaster Award and qualifications, visit https://www.guildquality.com/guildmaster/.

Visit our GuildQuality profile page here...